Privacy Policy of PT. FIITEK INDONESIA

PT. FIITEK INDONESIA (“https://fiitek.com“) is committed to protecting the privacy and personal information of our customers, business partners, suppliers, and website visitors.

As a company specialized in Hydraulic Systems and Electrical Systems, including Supply, Servicing, Overhaul, Commissioning of Ship’s Deck Machineries and Ship’s Deck Cranes, as well as Trading and Supply Services for Marine and Offshore Industries, we understand the importance of maintaining the confidentiality and security of your information.

By accessing and using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following information when you visit our website or communicate with us:

Personal Information

  • Full Name
  • Company Name
  • Email Address
  • Phone Number
  • Business Address
  • Job Position
  • Any information voluntarily submitted through our contact forms or email communications

Technical Information

When you browse our website, we may automatically collect:

  • IP Address
  • Browser Type
  • Device Information
  • Operating System
  • Pages Visited
  • Date and Time of Visit
  • Referral Website
  • Cookies and Analytics Data

2. How We Use Your Information

The information collected may be used to:

  • Respond to inquiries and quotation requests
  • Provide engineering consultation and technical support
  • Deliver our products and services
  • Improve customer service
  • Process business transactions
  • Send project updates
  • Improve website performance
  • Conduct internal analysis
  • Comply with applicable legal obligations
  • Prevent fraud or unauthorized activities

3. Cookies

Suggested text: If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Our website may use cookies and similar technologies to improve your browsing experience.

Cookies help us:

  • Remember user preferences
  • Analyze website traffic
  • Improve website functionality
  • Enhance website security

You may disable cookies through your browser settings, although some website features may not function properly.

Comments

Suggested text: When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

Suggested text: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

 

Embedded content from other websites

Suggested text: Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

Suggested text: If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

Suggested text: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

Suggested text: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Suggested text: Visitor comments may be checked through an automated spam detection service.

Consent

By using this website, you acknowledge that you have read, understood, and agree to this Privacy Policy and consent to the collection and use of your information as described herein.

PT. FIITEK INDONESIA remains committed to maintaining the highest standards of integrity, professionalism, confidentiality, and data protection in serving the marine, offshore, and industrial sectors.