Privacy Policy of PT. FIITEK INDONESIA

PT. FIITEK INDONESIA (“https://fiitek.com“) is committed to protecting the privacy and personal information of our customers, business partners, suppliers, and website visitors.

As a company specialized in Hydraulic Systems and Electrical Systems, including Supply, Servicing, Overhaul, Commissioning of Ship’s Deck Machineries and Ship’s Deck Cranes, as well as Trading and Supply Services for Marine and Offshore Industries, we understand the importance of maintaining the confidentiality and security of your information.

By accessing and using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following information when you visit our website or communicate with us:

Personal Information

  • Full Name
  • Company Name
  • Email Address
  • Phone Number
  • Business Address
  • Job Position
  • Any information voluntarily submitted through our contact forms or email communications

Technical Information

When you browse our website, we may automatically collect:

  • IP Address
  • Browser Type
  • Device Information
  • Operating System
  • Pages Visited
  • Date and Time of Visit
  • Referral Website
  • Cookies and Analytics Data

2. How We Use Your Information

The information collected may be used to:

  • Respond to inquiries and quotation requests
  • Provide engineering consultation and technical support
  • Deliver our products and services
  • Improve customer service
  • Process business transactions
  • Send project updates
  • Improve website performance
  • Conduct internal analysis
  • Comply with applicable legal obligations
  • Prevent fraud or unauthorized activities

3. Cookies

Our website uses cookies and similar technologies to improve your browsing experience, enhance website functionality, and provide a more convenient and efficient online experience.

When you leave a comment on our website, you may choose to save your name, email address, and website in cookies. These cookies are designed for your convenience, so you do not need to enter the same information again when leaving another comment. Comment cookies may remain on your device for up to one year.

When you visit our login page, we may use a temporary cookie to check whether your web browser accepts cookies. This cookie does not contain personal information and is automatically deleted when you close your browser.

When you log in to our website, cookies may be used to securely store your login information and preferred screen display settings. Login cookies generally remain active for two days, while screen preference cookies may last for up to one year. If you select the “Remember Me” option, your login session may remain active for up to two weeks. Logging out of your account will remove the applicable login cookies.

If you edit or publish an article on our website, an additional cookie may be stored in your browser. This cookie does not contain personal information and is used only to identify the post ID of the article you have edited. It expires after one day.

How We Use Cookies

Our website may use cookies and similar technologies to improve website performance, remember user preferences, support website security, and enhance the overall browsing experience. Cookies help us maintain a functional, reliable, and user-friendly website for visitors and customers.

By continuing to use our website, you acknowledge that cookies and similar technologies may be used in accordance with our Cookies Policy and Privacy Policy.

 

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

When uploading images to the PT. FIITEK Indonesia website, users are advised to remove embedded location information, such as EXIF GPS data, before uploading or publishing images online.

Images containing EXIF GPS metadata may reveal the location where the image was taken. Visitors may be able to download images from the website and extract available metadata using compatible software or tools.

To help protect personal privacy and sensitive location information, we recommend reviewing and removing unnecessary metadata from images before uploading them to our website. This is especially important for images containing private locations, project sites, vessels, equipment, offices, or other sensitive information.

PT. FIITEK Indonesia is committed to maintaining a safe and privacy-conscious online environment while providing relevant information, images, and technical content related to our marine, offshore, hydraulic, electrical, and mechanical engineering services.

Embedded content from other websites

Suggested text: Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

Suggested text: If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

Suggested text: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

Suggested text: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Suggested text: Visitor comments may be checked through an automated spam detection service.

Consent

By using this website, you acknowledge that you have read, understood, and agree to this Privacy Policy and consent to the collection and use of your information as described herein.

PT. FIITEK INDONESIA remains committed to maintaining the highest standards of integrity, professionalism, confidentiality, and data protection in serving the marine, offshore, and industrial sectors.